Privacy Policy

This personal data protection policy provides the basis on which we will use and protect the personal data we collect from you, or that you provide.

HOTEL PURA VIDA SC is committed to protecting and respecting your privacy. We receive and store safely the data you provide to us on our web site or when you make a booking by any other means.

PERSONAL INFORMATION YOU PROVIDED ON BEHALF OF ANOTHER PERSON:

If you are entering data on behalf of another person, you guarantee that you are authorised by that person to enter their personal data in our system, and that the information is accurate and correct.

COMMUNICATIONS:

If you make a booking with us, you will receive an automatically generated confirmation email. You will be contacted by our booking department if it is necessary to respond to any questions or requests regarding the booking.

AGE RESTRICTIONS:

Hotel Pura Vida does not collect personal information on its website from anyone who states that they are under-age. We can only collect data from individuals under 18 as part of the guest registration process, but always with the consent of their parents or guardians.

WHERE THE INFORMATION IS STORED:

The data we collect from you will be stored in our secure database until you ask for the data to be removed or whenever required by applicable law.

Protecting your personal information is very important to us. We have implemented professional security measures to prevent unauthorized access and misuse of personal data but the transmission of information over the Internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of data on our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and take the security measures mentioned.

HOW WE USE THE INFORMATION:

  • To provide you any information on services you request or which we feel may be of interest to you, with prior consent to be contacted.
  • To fulfil our obligations under any contract between you and us.
  • To notify any changes in our service.
  • To complete your booking, to answer your queries or requests and to adapt our services to your preferences.
  • For statistical and analytical purposes.
  • To communicate news, promotions and other actions that we think may be of interest to you, by email, ordinary mail, fax, telephone or other means.

We also use the data required in order to comply with applicable local laws.

YOUR RIGHTS:

By providing your email or telephone number, you automatically agree to receive the future newsletters, promotional e-mails or other commercial emails mentioned above. If you do not wish to receive these emails, you may notify us by contacting us at info@hotelpuravida.es

CHANGES TO OUR PRIVACY POLICY:

Any changes we make to our privacy policy in the future will be posted on this page.

CONTACT:

If you have any questions, comments and requests regarding this privacy policy, we will be delighted to assist you at info@hotelpuravida.es